What is Phygital Retail? Physical and digital retail, together
Phygital retail is the latest buzzword for the strategies and tactics retailers use to engage with their customers. ‘Phygital’ is a portmanteau of ‘Physical’ and ‘Digital’, and it represents the merging of the physical with the digital. In the past we have read about, amongst others, ‘omni-channel’, ‘multi-channel’, and ‘holistic’ approaches. In simple terms, ‘Phygital’ …
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